OH stealthy!

I went from Virgin to Sky 16mb about 4 months ago, I hate it!!
Sky is shit, and I'll tell you why!
Because Sky apparently do not support gaming, well that's what they'll tell you when you ring them up and complain about your ping to UK servers averaging around 40-50.
But the truth is, because they are a typical service using interleaving (think theres only 2 in the UK that don't), for a more stable connection. But their max delay levels are set high!
You'll have to send them an email, yep send them email, cos they won't help you with this over the phone, people there have no clue what you will be talking about, and won't put you through to the people who do until they have done all these checks with you, checks that require you to cut off the call and ring back, and then get some other dickhead. start all over again!
Call centers are not all english btw! fs
But sending an email i found and asking for the max delay levels to be reduced from the 30's to 8 helped,
explain you are a gamer!
They done it within 5 days and ,my ping dropped from 40-50 to 27-30 .... not the greatest. but thats all sky can manage apparently.
Might be better for others in a different area i dunno. I live 50 metres from my exchange btw.
I MISS MY VIRGINMEDIA